Tenant Resources

Resources - Tenants - Moving In

3. Moving In

Before moving day arrives, tenants and landlords should schedule a move-in time that works for everyone. Generally, tenants move in on the first day of their tenancy – the law does not set a specific time of day. In some cases, strata bylaws may require a landlord to schedule a move-in for a specific date and time.


If the locks haven’t been changed between tenants, the new tenant can ask the landlord to change the locks. The landlord is required to comply with this request and is responsible for covering any associated costs – a new tenant is not required to pay for this.

Inspect the Rental Unit

At the beginning of a tenancy, a landlord and tenant must inspect the rental unit together – this is sometimes called a “walk-through.” This should be done:

  • When the unit is empty
  • After the previous tenant has moved out and before the new tenant moves in

STEP 1: Schedule the Inspection

It’s the landlord’s responsibility to schedule the initial condition inspection (“walk-through”). Both landlords and tenants should be flexible and reasonable when arranging a suitable time for the inspection together. It’s acceptable for a tenant to authorize another person to attend the inspection on their behalf – as long as they notify the landlord before the inspection.

STEP 2: Get the Form

The landlord should bring along a printed copy of the Condition Inspection Report (PDF, 1.6MB) to the inspection. The completed report will serve as an official record of the rental unit’s condition at the start of the tenancy.

STEP 3: Conduct the Inspection

Walk through the rental unit and write down any damages on the inspection report – this includes things like scratches and carpet stains.

Be sure that all damages and concerns are noted in the report – it’s a good idea to take photos, if possible. These items can be submitted as evidence if there’s a dispute about the rental unit’s condition at the end of the tenancy.

STEP 4: Sign the Condition Inspection Report

The landlord and tenant must sign and date the inspection report. If a tenant disagrees with the landlord’s assessment, they should note any concerns or comments on the report before signing it.

STEP 5: Distribute Copies

Within seven days of the inspection, the landlord must provide a copy of the completed Condition Inspection Report ( PDF, 1.6MB) to the tenant(s). If there are more than two landlords or two tenants, the landlord should include the additional names on a separate form called the Schedule of Parties (PDF).